Press Trust Of India
WhatsApp is rolling out Bill payments to people across India gradually and the feature will be available for all Android and iOS versions over the coming weeks.
Meta-owned WhatsApp on Thursday launched its bill payments feature in India, enabling users to find, manage, and pay their everyday household and utility bills directly through the messaging app. “Today, people use WhatsApp to recharge their phones, book metro tickets across cities, and access citizen services through government chatbots, all within a familiar chat interface. WhatsApp is rolling out Bill payments to people across India gradually, and the feature will be available for all Android and iOS versions over the coming weeks. Users can tap the icon at the top of the home screen to access bill payments, view past payments and upcoming bills, manage multiple accounts under a single provider, and pay with the payment mode of their choice, the release explained. It also highlights another feature – multiple accounts per biller – that enables people to manage bills for home, office and family under a single provider, in one place. With Bill payments now integrated into the app, WhatsApp is extending this utility further, bringing another essential, high-frequency task into a single, seamless experience,” the release added.
Supported by the Bharat Connect (BBPS) network, the feature gives users access to 22,722 billers across 30 categories, including electricity, gas, water, FASTag, insurance, credit card and loan repayments, WhatsApp said in a release.
In its release, the Meta-owned messaging platform said, “With bill payments on WhatsApp, people can securely pay their utility bills as simply as sending a message – all without leaving WhatsApp.
Key features include a household bills summary, where bills are pre-fetched, and any biller previously paid on WhatsApp through Bill payments appears on Payments Home for one-tap access.
