A woman was allegedly caught stealing a customer’s wallet from his bag at a Starbucks outlet on Bengaluru’s Commercial Street. CCTV footage of the incident has surfaced on social media, triggering concern among internet users. Disha Bhatia, whose partner was reportedly targeted, shared the footage on X and tagged Bengaluru Police and HDFC Bank, seeking help following the alleged theft. The CCTV footage showed the woman approaching the man’s bag, reaching inside and taking out his wallet before walking away. The incident appeared to take place without drawing much attention from other customers.
Disha also raised concerns about the assistance she received from HDFC Bank, alleging that its customer care team did not provide clear instructions on the next steps after the incident. Seeking police intervention, she tagged Bengaluru Police in her post. The police responded that her complaint had been registered. “We had received your compliance. Please visit our Commercial Street Police Station. Thank you,” they replied. HDFC Bank also acknowledged her concerns and expressed regret over the incident and her experience while seeking assistance. “Hi Disha, we’re truly sorry to hear about this distressing incident and your experience while trying to get help. The footage has prompted a warning to customers to remain vigilant about their belongings in public places, including cafes and other busy establishments.
We understand how worrying this must be, and we want to assist you as soon as possible,” they said.
