The government is working on a mechanism to address gaps in the regulation of content streamed on over-the-top (OTT) platforms, with the Ministry of Information and Broadcasting holding several discussions with the Ministry of Electronics and Information Technology on possible legislative changes, according to officials familiar with the matter.
The government is examining how the existing framework can be strengthened to address complaints relating to online content, while determining the appropriate role for platforms, grievance redressal mechanisms and government oversight.
The discussions have focused on whether existing laws can be amended to bring greater clarity to the regulation of OTT content or whether a separate statutory framework is required. The move comes amid a steady flow of public representations seeking greater oversight of content available on streaming platforms. The government is examining how the existing framework can be strengthened to address complaints relating to online content, while determining the appropriate role for platforms, grievance redressal mechanisms and government oversight. The proposed approach would place the responsibility for addressing complaints first on streaming platforms, followed by an escalation mechanism for unresolved grievances. Government intervention would form the final layer of oversight rather than the first point. The framework also establishes a three-tier grievance redressal mechanism. At the second level, complaints can be escalated to a self-regulatory body. The third level comprises a government oversight mechanism, including an Inter-Departmental Committee. The proposal was not enacted as a comprehensive replacement for the existing framework.
The Ministry of Information and Broadcasting has received more than 1,000 representations a month over the past six months, the official said. At the first level, platforms must appoint a grievance officer in India and decide complaints within 15 days. A draft Broadcasting Services (Regulation) Bill, released for consultation in 2023, sought to address the regulation of broadcasting services, including OTT platforms.
Potential solutions include either amending the Cinematograph Act or the Information Technology Act, an official familiar with the matter said.
The government has previously considered broader legislation covering broadcasting services.
